Frequently asked questions

What is username ?

Everest Net generates a unique username and password for each customer which helps identify your account hassle-free. We request our customers to keep their usernames handy as they contact us for any help or query.

Once the internet connection is completed Everest Net user ID will be shared with the registered mobile number and email address. Alternatively, you can check your user ID on the router’s attached sticker.

If your mobile number is not registered with us, please contact our customer care for support.

Call us on 083597000 / 083-521000 Facebook, Whats App, or Viber Website.

How to pay with esewa
  • Step 1 – Open the Esewa app
  • Step 2 – Login using your User Id and Password
  • Step 3 – Go to utility & bill payment then go to internet Choose Everest Wireless Network or search.
  • Step 4 – Enter your user details
  • Step 5 – Click Confirm to confirm the payment
  • Step 6 – Payment Successful alert is received

All of the process is same for other payment method also if you have any issue kindly contact our customer support.

How can i download Everest Net App ?

Everest Net Mobile app is an easy-to-use self-service application that enables you to control your account on the go.

Customers can simply log in to the app that allows you to manage your account and perform a variety of services such as view bills, make online payments, log a support ticket for issues, download invoices, check usage details , Update personal details like mobile number, email address.

To download Everest Net App click here : Download App Or scan given qr 

 

 

Where can i find latest offer & services ?

The latest offer and prices of Everest Net services will be displayed at Everest Net website: www.ewnet.com.np or customers may also call our Call Centre (083-597000 / 083521003) for assistance.

How much time it will take to install Everest Net ?

The average turnaround time for a new installation process would be between 24 – 48 hours.

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